Terms & Conditions

Registration assistance

The conference organisers, (Berries Australia) are committed to providing a seamless registration process for BerryQuest International 2022 (BQI22).

Should you have any queries during the registration process or any other enquiries about the event, please do not hesitate to contact the BerryQuest International Conference team via the contacts below:

Jen Rowling       |  +61 448 322 389  |  jenrowling@berries.net.au

Wendy Morris  |  +61 491 751 123  |  admin@berries.net.au

Dani Westport  |  +61 431 293 583  |  events@berries.net.au

Payment terms

At the end of your online registration, you will be given the option to pay securely via credit card or receive an invoice to make a bank transfer or pay by cheque. You will be sent a receipt upon submitting your registration and payment. If you choose to pay via bank transfer, you will be sent an invoice upon submitting your registration, and full payment must be made within 30 days of registering or by June 30 (if you have booked after June 1). Your registration is not confirmed until full payment is made.

If you register during a period of discounted or early bird rate, you must ensure that payment is made before the discounted period ends, otherwise the next cost level will apply.

Registration Cancellation Policy

Should your circumstances change, and you are unable to attend the conference, you must contact Berries Australia via email no later than 30 days prior to the commencement of the conference.

A full refund will be issued with a cancellation at least 30 days from conference start date and will not incur a cancellation fee.

Should you cancel less than 30 days prior to the commencement of the conference, no refund will be payable.

Substitution to alternate delegate is permitted with no additional fee.

Delegate Substitution

In the event you are unable to attend the conference, substitution of your registration is available to an unregistered colleague or friend by writing via email to Berries Australia. Any reimbursement for registration and additional costs must be sought directly with the new attendee.

Accommodation Cancellation Policy

Accommodation cancellations should be handled directly through your chosen hotel. Berries Australia accepts no responsibility for cancellation fees incurred through late accommodation cancellation. Delegates should make themselves aware of their chosen accommodation provider’s cancellation and refund policy.

Refund Processing

Berries Australia will refund any fees paid for BQI22 after taking into consideration the relevant cancellation policy, within 14 business days of receiving a refund request.

All credit card surcharges payable at the time of registration are non-refundable.

Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received.

Conference Cancellation or Postponement

Berries Australia accepts no liability if an event is cancelled or postponed for reasons beyond their reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

If Berries Australia elects to re-schedule the conference, all registrations and additional items are automatically rolled over to the new dates of the conference.

If Berries Australia elects to cancel the event, the liability is limited to a refund of registration costs, subject to fees and conditions. The conference will not refund any travel costs associated with the cancellation of the event. Accommodation pre-payments will be refunded subject to the terms and conditions of the hotel.


Delegates are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. Berries Australia accepts no responsibility or liability against cancellations of bookings, loss or inconvenience or theft/damage to belongings in this regard.

Program Alterations

All best endeavours will be made to present the program as published on the conference website. Berries Australia reserves the right to alter, without prior notice, any of the arrangements, timetables, plans or other items relating to the conference for any cause beyond its reasonable control. Berries Australia is not liable for any loss or inconvenience caused because of such alteration.

Photography and Recording

By registering, participants acknowledge and consent that during their attendance at the conference their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of the conference which may be distributed or published at the discretion of the Berries Australia. If you do not wish to be recorded, you are required to formally advise Berries Australia in advance by email.